Cookie Consent by Free Privacy Policy website Additional Fee - How It Works | Travel with us in Stockholm-Mälardalen Hoppa till huvudmenymenu Hoppa till innehålleast Hoppa till fotensouth
Search trip
English Svenska
My account

Additional Fee - How It Works

During ticket inspection on Mälartåg, you need to be able to present a valid ticket. If you can't, you could be charged a surcharge, in accordance with the Act (1977:67) on surcharges for public passenger transport. The fee is 1500 SEK.

Additional Fee - How It Works

During ticket inspection on Mälartåg, you need to be able to present a valid ticket. If you can't, you could be charged a surcharge, in accordance with the Act (1977:67) on surcharges for public passenger transport. The fee is 1500 SEK.

If you feel that you are not obliged to pay the supplementary fee, you must contact Mälartåg customer service with a dispute. This must be done within 10 days of the date on which the supplementary fee was distributed on board.

How To:

  • Tell us your views on the situation at the time of the inspection and why you think you should not pay the surcharge
  • Please send your dispute in writing, together with the control number of the additional fee, to tillaggsavgiftmalartag@regionsormland.se

For more information on ticket inspection, please see purchase and travel conditions.